Wednesday, November 03, 2010

customer service in government run poker

I wanted to sign up for PlayNow to score the easy 100% sign up bonus at the time. Alas it is BC residents only, I'm in Nova Scotia. Oh well, I did notice on their site though they said they would be launching poker and could play against people from coast to coast.

So from the web site I asked about poker and when it would be ready from coast to coast. I might be interested in getting in on this. So check out the exchange.

From: Consumer Services
Date: Tue, Nov 2, 2010 at 2:33 PM
Subject: RE: can I play in Nova Scotia? [ ref:00D8bj6y.5008Ck5Gz:ref ]
To: "Rob"


Hello Rob:

Thank you for contacting BCLC with your inquiry regarding ePoker. We regret the delay in responding.

We are mandated to ensure that players who register for PlayNow.com are 19 years of age and residents of British Columbia.

Information surrounding ePoker will be released to the public as it becomes available. Please refer to www.bclc.com for more details regarding the lottery jurisdictions that will be participating in ePoker.

We appreciate the time you have taken to contact us, and thank you for your interest in PlayNow.com.

Consumer Services, BCLC
74 West Seymour Street
Kamloops, BC V2C 1E2
T 1 866 815 0222 F 250 828 5646
consumerservices@bclc.com
bclc.com



--------------- Original Message ---------------
From: Rob
Sent: 30/09/2010 6:31 PM
To: consumerservices@bclc.com
Subject: can I play in Nova Scotia?

It looked like the poker link said from coast to coast could play on playnow. I'm in Nova Scotia, can I sign up?

Thanks


Consumer Services, BCLC
74 West Seymour Street,
Kamloops, B.C. V2C 1E2
T 1-866-815-0222 F 250.828.5646
consumerservices@bclc.com
bclc.com


ref:00D8bj6y.5008Ck5Gz:ref

Did you see that!? 33 days to reply with a canned response to a completely standard question. Welcome to government monopoly online poker. DMV, take a number.

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